Support & Help
Ask AgroBot your questions or contact our team.
Chat with AgroBot
Log in to chat with AgroBot
The chat is for members only. Create a free account or log in.
Contact us
Frequently asked questions
How do I place an order?
Browse the catalogue, add products to your cart, then confirm your order from the Cart page. You will be guided through payment.
What payment methods are accepted?
We accept MTN Mobile Money, Orange Money, bank transfer, and cash on delivery (depending on your area).
How do I track my order?
Go to "My orders" from your dashboard. You will see the real-time status and can download your receipt once paid.
How do I become a seller on FGT Agro?
This feature is coming soon. Check back shortly to create your seller account.
What is the return policy?
If there is a problem with your order (non-compliant product, incorrect delivery), contact support within 48h of delivery. Each case is handled individually.